Privacy Policy

Effective Date: October 30, 2026

Welcome to aksmi.in. Your privacy is highly important to us. This Privacy Policy explains how AKSMI (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website, use our services, or purchase our electronic products.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not provide us with your data.

1. What Information We Collect

We may collect different types of information depending on how you interact with us:

Personal Identification Data: Name, shipping address, billing address, phone number, and email address provided during checkout or account creation.
Payment & Financial Data: Credit/debit card details, UPI IDs, or bank information processed securely through our trusted payment gateways.
Device & Log Data: Your IP address, browser type, operating system, and browsing behavior gathered automatically when you visit our site.

2. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences.

By using our website, you consent to our use of cookies.
You can manage or disable cookies through your browser settings at any time; however, some parts of our website may not function properly without them.
For more detailed information, please read our official Cookies Notice page.

3. How We Use Your Data

We process your personal information for legitimate business purposes, including:

Order Fulfillment: Processing transactions, shipping your electronic products, and handling any returns or exchanges.
Customer Support: Responding to your queries and handling product assistance through email or WhatsApp.
Marketing Communications: Sending updates, offers, or newsletters about AKSMI products (only if you have opted in). You can opt out at any time.
Security & Legal Compliance: Preventing fraudulent activities and complying with applicable Indian laws.

4. Sharing Your Information

We do not sell your personal data. We only share your information with trusted third parties to facilitate our services, such as:

Service Providers: Delivery and shipping partners, IT infrastructure support, and communication platforms.
Payment Gateways: Secure payment processors that handle your financial transactions safely.
Legal Authorities: When required by law, government requests, or to protect the legal rights of AKSMI.

5. Returns, Refunds, and Cancellations

All purchases made on our website are subject to our standard business guidelines. If you are not satisfied with your electronic item, or wish to cancel an order, please review the specific terms, timelines, and conditions listed directly on our Return/Refund Policy page.

6. Data Security & Retention

We implement robust technical and organizational security measures to protect your personal data from unauthorized access, loss, or alteration. We retain your information only as long as necessary to fulfill orders, provide customer service, and comply with legal or accounting requirements.

7. Your Rights and Choices

You have the right to access, update, correct, or request the deletion of your personal information. You can manage your account settings directly on our website or reach out to us using the contact details below to exercise these rights.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The “Effective Date” at the top of this page will show when it was last updated.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our support team at:

WhatsApp Support: +91 9057456640

Brand Name: AKSMI

Website: aksmi.in

Email Support: support@aksmi.in